Dealing With Difficult & Defensive
Behavior in the Workplace
Thursday, April 24, 2008
11:30 a.m. - 1:00 p.m.
Gibson Insurance Group
130 S. Main Street, Suite 400, South Bend



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Do you grind your teeth in frustration each time you have to work closely with someone who drives you crazy? Do you feel your job would be more productive and more enjoyable if everyone would just get along? If you answered “yes” to either of these questions, then you should attend April’s Lunch ‘N Learn. In this session, speaker Kara McClure will discuss how to identify difficult people and more importantly, how to cope and communicate with them for a more productive working environment.

Cost of the event is $5.00 at the door. Lunch and beverages are included. Receipts will be provided at check-in for reimbursement purposes. Space is limited so register today. If this event reaches its capacity, a wait list will be started so it is important that if you register and are unable to attend, you advise us of your cancellation at least 24 hours in advance.

Sorry, registration for this event is now closed.

About the Speaker:
Kara McClure uses her background in behavioral sciences and business to teach and consult on the topics of leadership development, human resource practices, culture change, team development, and workplace diversity. Kara has served as senior human resource executive for major divisions of Bristol-Myers Squibb and Tenneo, Inc. She has also held key management positions with LTV Corporation (AM General), Zenith Corporation, and community-based non-profit organizations.